       
Appointments
Advance reservations for scheduled services are recommended but not necessary. We will always do our best to accommodate you.
Spa Check-In
Please arrive at least 15-20 minutes prior to your scheduled treatment time in order to change and take some time to relax and get prepared to enjoy your treatment.
Cancellation Policy
As a courtesy to all, we ask that a minimum 24-hour notice be given if you need to cancel or reschedule your appointment(s) to avoid a 50% cancellation fee.
**Please keep in mind that arriving late for a service may require the spa to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests. We will however, make every effort to provide the full amount of service.
Please Advise Us
We ask that you let our staff know about any health issues such as whether or not you are pregnant, recovering from recent surgery or have existing medical concerns such as hypertension, heart disease or athletic injuries. Also, please advise us of allergies and medications so that we may advise you of the best treatments and products for your needs including those that may not be appropriate for you to receive.
Minimum Age
The Spa is appropriate for children 16 years and older, with exception of those being treated with the "Little Princess" services. Please be aware that Spa Innovations is an adult facility. We are very pleased to service children; however for their own safety and the comfort of other guests, we ask that children not accompany you on your spa visit. If necessary for a spa visit, please keep your child seated with you. Our guests expect and deserve a quiet and relaxing atmosphere while they receive their spa services.
Payments
Escape salon & Wellness Spa accepts cash, and major credit cards (Visa & MasterCard).
Gratuities
Gratuities are given at your discretion and will be accepted with appreciation. If you have a spa gift certificate, ask if the tip was included. If not, leave a cash tip. As a suggestion, we recommend 15% for good service and 20% for excellent service.
Packages
We will be glad to customize an Escape Spa Day for you and anyone else you have in mind. Please ask one of our staff and we will put together a half or full day of luxurious indulgences to relax, rejuvenate and inspire you.
Fitness Policy
Fitness clients must pay and schedule classes a minimum of 24 hours in advance. Cancellations must be held at least 24 hours before class starts to avoid a 100% cancellation fee or class deduction from package.
Escape Fitness Studio reserves the right to dismiss (without refund) any student who disrupts the harmony of the class environment.
For fitness classes, please wear comfortable clothing (shorts, footless tights/leggings, t-shirts,
etc). Baggy sweats and pants are strongly discouraged as the instructor will not be able to notice
misalignments. We also ask that all valuables and cell phones be left elsewhere to avoid distraction or misplacement. Please avoid using perfume to class.
PLEASE ADVISE US AHEAD OF TIME OF ANY MEDICAL CONDITIONS, PREGNANCY, OR ALLERGIES.
Prices and Times are subject to change without notice
Gift certificates expire 1 year after purchase date.
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Where beauty finds balance
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